I have been dealing with Julbo for over 10 years. I have purchased 5 or more sets of glasses for my brother in law and 2 priest and 2 friends as a gift. I have had service required twice and after looking closer< I believe the issue was the piece that goes around the neck to hold them. Julbo repaired them under my warranty and once just re[placed the glasses with a new pair. I was totally surprised but that is the service they give. I would never buy any winter wear from anyone but Julbo and would always answer any request on what Julbo is about. There is no better company that I know of that takes as good a care of its customers. From the start, I have experienced the best and most professionalism in their attitude. Trust me, give them a call and you will not have any second thoughts on how good they are. I have responded to Amazon many times on people asking for a review from me, and I respond to them all as I am here. You will not look back. They do not pay me, but they are so good, why go anywhere else? I purchased 5 pairs of Vermont Classics. My eye doctor told the assistant that my glasses protected the retina better and any he has seen. I have been told many times that my glasses looked great and where could they get them. Julbo is my instant response.